Shipping policy
Shipping Policy
Last Updated: July 8, 2026
Thank you for shopping with ARVEXA STORE. We are committed to delivering your orders quickly and securely across the United Arab Emirates.
Shipping Locations
We currently ship to all major cities and regions within the United Arab Emirates.
Order Processing
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Orders are processed within 1–2 business days after confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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You will receive an order confirmation once your order has been successfully placed.
Delivery Time
Estimated delivery times are:
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Dubai: 1–3 business days
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Abu Dhabi: 2–4 business days
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Sharjah, Ajman, Ras Al Khaimah, Fujairah, Umm Al Quwain, and other UAE locations: 2–5 business days
Please note that delivery times are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
From time to time, ARVEXA STORE may offer free shipping promotions.
Order Tracking
Once your order has been dispatched, you may receive tracking information, where available, to monitor the progress of your shipment.
Delivery Attempts
Our courier partners may make one or more delivery attempts. If delivery cannot be completed because the customer is unavailable or the shipping information provided is incorrect, additional delivery arrangements or charges may apply.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
ARVEXA STORE is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses or contact information.
Delayed Deliveries
While we work with reliable courier partners, delivery delays may occasionally occur due to factors beyond our control, including:
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Severe weather conditions
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Public holidays
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High shipping volumes
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Remote delivery locations
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Courier operational delays
We appreciate your patience in such situations.
Damaged or Missing Items
If your order arrives damaged, defective, or with missing items, please contact us within 48 hours of receiving your package. Include your order number and clear photos of the package and product so we can assist you promptly.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
ARVEXA STORE